aau7 Terms & Conditions — Full Details

1 Introduction & Acceptance

These terms and conditions ("Terms") form a legally binding agreement between aau7 ("Platform", "we", "us") and every person who uses the platform ("User", "you"). aau7 is an online casino and betting platform that provides sports entertainment in a safe and transparent environment.

By accessing this platform, registering an account, or using any service, you confirm that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please stop using this platform.

2 Eligibility & Age Requirement

The following eligibility requirements must be met to use aau7:

• You must be 21 years of age or older (for 21+ only).
• You must operate the account in your own identity and for yourself.
• You must confirm that online gaming or betting is not legally prohibited in the country or region from which you are using the platform.
• You must not have been previously banned or suspended from this platform.

3 Account Registration & Security

3.1 Creating an Account

Each user may create only one account. Creating multiple accounts is strictly prohibited and may result in permanent account closure. All information provided at registration must be true, accurate, and complete.

3.2 Account Security

It is your responsibility to keep your login details (username and password) completely confidential. aau7 will never ask for your password by email or phone. If someone accesses your account without authorization, notify our support team immediately.

3.3 Updating Your Information

If your contact details or identity documents change, update your profile as soon as possible. The user is responsible for any transaction delays or cancellations caused by outdated information.

4 Deposits & Withdrawals

4.1 Deposit Methods & Limits

aau7 supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and various other commercial banks).

• Minimum deposit amount: ৳300 (per method).
• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: within 1 hour.

4.2 Withdrawal Conditions

The required KYC verification must be completed on your account before requesting a withdrawal. It is recommended to use the same payment method for both deposits and withdrawals. Withdrawal may not be possible if the wagering requirements of any active bonus have not been met.

4.3 Identity Verification

aau7 follows a strict anti-money laundering (AML) policy. An identity document (national ID or passport) and proof of payment method may be requested at the time of withdrawal. We reserve the right to suspend or investigate transactions in cases of suspicious financial activity.

5 Bonuses & Promotions

5.1 Welcome Bonus

The aau7 welcome bonus is 120% on the first deposit, up to a maximum of ৳15,000.

• Example 1: ৳1,000 deposit → ৳1,200 bonus → total balance ৳2,200.
• Example 2: ৳26,000 deposit → ৳15,000 bonus (maximum limit) → total balance ৳41,000.

5.2 Wagering Requirements

A 25x wagering requirement applies to the bonus amount — on the bonus amount only (not on deposit + bonus).

5.3 General Bonus Rules

• Each user may take advantage of each promotion only once.
• The applicable minimum deposit amount must be met to claim a bonus.
• aau7 reserves the right to change, suspend, or cancel any bonus offer at any time.
• In the event of a breach of bonus terms, the bonus and related winnings may be cancelled.
• Any attempt to abuse bonuses using multiple accounts or a VPN will result in immediate account closure.

6 VIP Program

The aau7 VIP program has four tiers. Users can move up to higher tiers through regular play:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.6%.
• Gold: Weekly cashback of up to 0.9%.
• Platinum: Weekly cashback of up to 1.2%.

VIP benefits are personal — they are not transferable. aau7 reserves the right to review and change VIP tiers under special circumstances.

7 Prohibited Activities

The following activities are completely prohibited on the aau7 platform:

• Using another person's account or placing bets on behalf of someone else.
• Using bots, scripts, or automated software to play games.
• Operating multiple accounts with the intent to gain unfair advantage from the bonus system.
• Attempting to exploit technical errors or vulnerabilities of the platform.
• Using the platform for money laundering or illegal financial transactions.
• Creating or operating an account with fraudulent information.
• Misconduct or harassment toward other users.

In the event of any violation of the above rules, aau7 reserves the right to permanently close the account and withhold all deposited funds.

8 Gaming Rules

8.1 Game Results

The results of all games on aau7 are controlled by a verifiable Random Number Generator (RNG), which ensures fair play. Fair play and transparency are a core part of our commitment.

8.2 Bet Cancellation

If a game result becomes uncertain due to a technical error, the related bet may be cancelled and the staked amount refunded. Attempting to exploit technical errors for deliberate advantage is prohibited.

8.3 Sports Betting

In sports betting, all bets are finalised only after confirmation. If an event is cancelled, the related bets will be cancelled. aau7 reserves the right to change odds according to market conditions. Maximum limits may apply on betting amounts.

9 Responsible Gaming

aau7 firmly believes in responsible gaming. We encourage users to enjoy healthy and limited entertainment.

• You can set deposit and betting limits on your account.
• Temporary or permanent self-exclusion is available if needed.
• Never treat gambling as a source of income.
• If you notice signs of addiction, contact our support team immediately.

For more details, visit our Responsible Gaming page.

10 Privacy & Data Protection

aau7 protects users' personal information with the highest priority. All data transfers are secured using SSL encryption technology.

• Your personal information is used only for providing services and meeting legal obligations.
• Information is not sold or shared with third parties.
• Detailed information about data retention and processing can be found in our privacy policy.

For full details, read our Privacy Policy.

11 Intellectual Property Rights

All content on the aau7 platform — including logos, graphics, software, text, and design — is the exclusive property of aau7 or is properly licensed. Users may not reproduce, distribute, or use this content for commercial purposes.

12 Limitation of Liability

aau7 is not liable for the following:

• Losses caused by internet disconnection or technical errors.
• Delays or errors by third-party payment methods.
• Account security breaches resulting from user negligence.
• Consequences of a user's use of the platform in violation of local laws.

In any circumstance, aau7's maximum liability will not exceed the total amount deposited by the user during the relevant period.

13 Account Closure & Termination

13.1 Closure by User

You may close your account at any time by notifying our support team. Please withdraw any available balance before closing your account.

13.2 Closure by aau7

aau7 reserves the right to suspend or close an account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Evidence of fraud, deception, or dishonest conduct.
• Legal or regulatory requirements.
• An account that has been inactive for an indefinite period.

14 Dispute Resolution

We are committed to resolving any dispute or complaint between aau7 and a user in a friendly manner.

• Step 1: Contact our support team directly.
• Step 2: If you are not satisfied with the support team's decision, submit the dispute in writing.
• Step 3: A final decision will be communicated within 30 working days of receiving the written dispute.

The related balance may be held until the dispute is resolved.

15 Customer Support

aau7 provides support to users 7 days a week, 24 hours a day. Contact our support team through the following methods:

• Live Chat: Direct real-time support through the platform.
• Email: [email protected]

Support is available in both Bengali and English.

16 Changes to Terms

aau7 reserves the right to change these Terms at any time. For significant changes, notice will be given by email to the registered address or on the platform. Continuing to use the platform after changes means the new terms have been accepted. It is recommended to visit this page regularly.

17 Applicable Law

These Terms are governed by applicable law. Even if any clause is declared unenforceable, the remaining terms will remain fully in effect. In the event of any conflict between the English version and the Bengali version of these Terms, the Bengali version will apply.